Our Privacy Policy outlines how we collect, manage, and utilise personal information when you interact with our platform, whether online or offline.
Gathering Personal Information:
During your platform visits, we automatically gather device-related data such as browser specifics, IP address, time zone, and cookie information. Additionally, we track your browsing activities, including viewed pages, referral sources, and interactions, collectively termed as "Device Information."
We collect Device Information through various means:
- "Cookies": Files stored on your device with unique identifiers.
- "Log files": Records actions on the platform, including IP address, browser type, and timestamps.
- "Web beacons," "tags," and "pixels": Electronic files monitoring browsing behaviour.
When you make purchases, we collect specific details such as name, billing and shipping addresses, payment information, email, and phone number, referred to as "Order Information."
Furthermore, offline or online interactions may result in providing additional information through forms, correspondence, or face-to-face communication.
Utilisation of Personal Information:
Order Information is used for processing orders, managing payments, arranging shipments, and issuing invoices or confirmations. Additionally, it assists in:
- Communicating with customers
- Screening orders for potential risks or fraudulent activities
- Providing tailored information, marketing, and advertising based on preferences
Device Information aids in identifying risks or fraud, optimising the platform, and generating analytics to comprehend user behaviour.
Survey responses, feedback, and comments are utilised for research purposes, including enhancing product development, marketing strategy, and creating new services.
Information about products/services is communicated to customers through newsletters, offers, promotions, etc.
Sharing Personal Information:
We share Personal Information with third parties to facilitate effective usage, such as utilising platforms like Shopify for online store management and Google Analytics for understanding user behaviour.
Behavioural Advertising:
Personal Information is utilised to provide targeted advertisements and marketing communications tailored to user interests.
Your Rights:
Users possess rights regarding access, correction, deletion, objection, and data portability concerning personal information.
Data Retention:
Order Information is retained unless requested for deletion, stored securely using online and offline protection measures.
Changes:
This privacy policy may be updated to reflect changes in practices, operational needs, or legal requirements.
Minors:
The platform is not intended for individuals under 18.
Contact Us:
For inquiries or complaints about privacy practices, reach out to us via email at info@getyourkix.com.