Privacy Policy

This Privacy Policy describes how your personal information is collected, stored, used, and shared when you visit , make a purchase or interact with KIX offline or online from (the “Site”).

Personal Information We Collect And How We Collect It

When you visit the Site we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

Additionally when you visit one of our premises or interact with KIX sales people, contractors, employees or officers of the Company, you may provide us with additional information by filling in forms or by corresponding with us by phone, text, email, in person or otherwise. When you use our Services, the type of information you provide may include, but is not limited to, your name, contact details; demographic information; and any other information that you provide us, such as health data, survey responses , reviews, content, referrals and bio.

Social Network Services:

If you create an account using, or otherwise connect your account to, a social networking services account (e.g. Instagram, Twitter or Facebook), we may also collect information provided to us by such social networking services including, for example, your: name; email address; birthday; geographic location; interests; profile picture; gender; networks; user ID; list of friends; and any information you have made public on such social networking account..

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information, Order Information, Social Network Information and all other information mentioned above.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information, marketing , including advertising relating to our products or services, company and brands.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We may use survey responses, feedback and comments for research purposes eg to review our offering; research and development, revise our marketing strategies eg pricing, promotional, product; to develop new products and services and for any additional purposes.

KIX sends information to existing and prospective customers about products and services of ours that we think you might like, as well as those of our partner companies. These marketing communications may include, but are not limited to newsletters, offers, sales promotions, discount codes, referral incentives, customer feedback surveys and other promotional materials.

If you have agreed to receive marketing, you may always opt out at a later date using our contact details below.

You have the right at any time to opt out or stop our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group. If you opt out of receiving marketing messages we may still send you non-promotional emails, depending on your chosen contact preferences, such as emails about our ongoing business relations.

Please note that deletion of your personal information or content does not always ensure complete or comprehensive removal of the content or information posted via our communications channels especially prior to deletion.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by using the links below:

  • Facebook:
  • Google:
  • Bing:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. You have the right to object to processing of your personal data and/or for your data to be transferred to yourself or to another organisation under certain circumstances. If you would like to exercise any of these rights, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention And Storage

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

When you provide other personal information we will store it securely using online and offline data protection security protocols. ( If available Please insert any particular safeguards eg encryption , secured wifi, security software)


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. This privacy policy was last updated on 16th June 2019.


The Site is not intended for individuals under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at

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