Order Processing and Shipping:
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Order Processing
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We aim to process your order within 24 hours of confirmation, excluding weekends and holidays. You will receive a shipping confirmation email once your order is dispatched.
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Royal Mail Standard Delivery:
- Orders placed before 2pm are typically shipped the same day.
- Delivery to the UK usually takes 1-5 business days.
- Delivery to Ireland usually takes 1-7 business days.
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DPD Priority Delivery:
- Delivery to Ireland & the UK generally arrives within 1-3 business days.
- Next-day delivery is available for orders placed before 11.30am Monday-Thursday.
- Orders placed after 11.30am Monday-Wednesday will arrive within two business days.
- Orders placed after 11.30am Thursday usually arrive by Monday.
- Enjoy guaranteed next day delivery with DPD service. Orders over £50 (for UK customers) or £45 (for Ireland customers) qualify for free next day service.
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Free Shipping:
- Orders over £20 qualify for free standard delivery to Ireland & the UK.
- Orders over £45 qualify for free priority delivery to Ireland.
- Orders over £50 qualify for free priority delivery to the UK.
International Shipping:
- Unfortunately, we do not offer international shipping at present.
Order Status:
- Once your order has been dispatched, you'll receive an email notification from us.
- If you haven’t received your order within the expected delivery timeframe after receiving your shipping confirmation email, please reach out to us at info@getyourkix.com with your name and order number, and we'll assist you promptly.
Shipping to P.O. Boxes:
- Some carriers may have restrictions on shipping to P.O. Boxes. Please ensure to provide a valid delivery address.
Got Questions?
- For any further inquiries, feel free to contact us at info@getyourkix.com.